Averonp™ is owned and operated by Shenzhen Ruishitong Electronics Co., Ltd.

Legal Company Name: Shenzhen Ruishitong Electronics Co., Ltd.
Business Address: Unit 4590, 4th Floor (East Side), Building 4, Shenzhen Anhua Industrial Zone, No. 18 Tairan 8th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen
Legal Representative: Xia Hongjuan
Customer Support Email: service@averonp.com

Frequently Asked Questions

What is Averonp™?

Averonp™ is a technology and lifestyle brand focused on providing practical products designed for modern customers.

We aim to combine functional design, reliable service, and clear communication to create a smooth customer experience.

Who operates the Averonp™ website?

The Averonp™ website is operated by:

Shenzhen Ruishitong Electronics Co., Ltd.

Averonp™ is the brand name used by Shenzhen Ruishitong Electronics Co., Ltd. for its online business activities and customer services.

How can I contact Averonp™?

Customers may contact our support team through:

Email:
service@averonp.com

Phone:
+86 15107893750

Customer Service Hours:
8:00 AM – 10:00 PM

Our team aims to respond within 3 business days.

How long does delivery usually take?

The estimated delivery timeframe is:

3–7 business days after shipment.

Actual delivery time may vary depending on destination, transportation conditions, and external circumstances.

Can I request a return?

Yes.

Eligible return requests may be submitted within:

30 days after receiving the product.

Customers should contact our support team before sending any product back.

How are refunds handled?

Approved refunds are processed after the applicable review process is completed.

The refund processing timeframe is:

7–10 business days.

What should I do if my product arrives damaged or incorrect?

If a product arrives damaged, defective, incorrect, or significantly different from the product description, customers should contact:

service@averonp.com

Our support team will review the situation and provide appropriate assistance.

How does Averonp™ protect customer information?

Averonp™ respects customer privacy and handles personal information responsibly.

Information is used only for legitimate business purposes, including communication, service improvement, and website operation.

Customers may review our Privacy Policy for additional information.

Does Averonp™ update its policies?

Averonp™ may update its policies when necessary to improve service standards, reflect operational changes, or maintain transparency.

Customers are encouraged to review the latest published information on our website.